Effective date: 14 May 2020
We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.
The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision.
Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.
You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.
If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.
If you are a and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith.
On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.
Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.
You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.
If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 03 days. There are no refunds past the 03 day period.
Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by HostMDN ( MDN Technology Ltd.) through other companies.
1. No refunds are provided for VPS or Dedicated servers under any circumstances.
2. BDIX VPS services strictly prohibit the use of VPNs, proxies, and similar tools.
3. Refunds will not be issued in cases of fraud, misuse, or any violation of our terms of service.
4. For Windows RDP services: Refunds are not available if the service is used for visa processing or similar activities.
5. If we receive any report of misuse or abuse from any platform or authority (e.g., Amazon, PayPal), your account may be terminated without notice.
6. In such cases, no refund or credit will be issued.
7. If you require a trial, we offer a 3-day money-back option.
8. A fee of 250 BDT will be deducted from the refund to cover our IP provisioning costs.
No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
Credit on your account cannot be refunded and must be used for purchases and renewals.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 03 day money back guarantee.
Any funds sent to HostMDN ( MDN Technology Ltd.) which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
If your service drops below 99.00% uptime in any given month you will be credited with one free month. This must be claimed within 7 days of our monitoring dropping below this level.
Any planned maintenance work is except from this guarantee and will be ignored. Dedicated servers currently have no SLA.
Uptime level is calculated by our status page and monitors only.
A free domain name will be registered for you with any hosting package for any period of time.
Only one domain will be registered free of charge per account.
Minimum hosting term of 3 months, after which you will be free to transfer the domain to another host should you wish. The domain also may not be transferred to another client during this time.
If you cancel your hosting before the 3 month paid period HostMDN ( MDN Technology Ltd.) reserve the right to cancel or resell your domain.
The offer applies to .com, .net, .biz, .co.uk, .org.uk and .me.uk domains only.
Immediately upon successful payment you will receive an automated receipt from our systems. Please print an retain a copy of this and retain in a safe place for future reference.
Your unique customer username will be on this receipt and should be used for an enquires to HostMDN ( MDN Technology Ltd.).
Please note that we aim to deliver all goods as soon as signup is complete. If we will be unable to adhere to this you will be informed via email or telephone or both. Payment will be deducted when services are delivered.
All orders are delivered electronically via email, If you have any questions about your order please contact us at [email protected]
Our trading hours are 365 Days a Year, 24/7. Normally we will respond within 1 hours of receiving your enquiry.
The services available on this site are subject to both export and or import restrictions. Please check regulations in the country you are in to see if these products are allowed for import into your country.
We will not add charges to customers using either VISA or Mastercard card schemes. The final price will be the same regardless of payment method.
These Terms of Service and Acceptable Use Policies ("Terms and Policies") are an essential part of your relationship with HostMDN ( MDN Technology Ltd.). By using your HostMDN ( MDN Technology Ltd.) account, you agree to all of the Terms and Policies set out in this document.
The Service is provided to authorised persons or organisations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.
Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you.
Prices and Charges - HostMDN ( MDN Technology Ltd.) provides the use of cPanel and domain control panels to you free of charge, but if through misuse or through abuse on your part we incur any charges, we reserve the right to pass these charges on to you.
Term - The Service is provided to you for as long as you wish to use it, however we withhold the right to terminate the service if you use it in a way that violates the terms of use.
Backups - HostMDN ( MDN Technology Ltd.) carry's out 4 backups per day, these backups are strictly for our own use in-case of a server failure. However you can also login to the backup server to restore files. This is not meant as a replacement for keeping your own backups and we are not responsible for loss of data.
If a customer has outstanding dues, they will not be eligible to initiate a domain transfer until all outstanding payments are settled. Once all dues are paid in full, the customer can proceed with the domain transfer process.
You agree to comply with these Terms and Policies. Any violation of either, these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for HostMDN ( MDN Technology Ltd.) to suspend or terminate your account. You agree that HostMDN ( MDN Technology Ltd.) has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following
User may not: Use 10% or more of system resources for longer than 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
You may create your own backup of your account from your control panel however these may only be stored for up to 7 days. Please download archives to a local source and remove them from your account.
You understand and agree that information and access available through the Service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. HostMDN ( MDN Technology Ltd.) has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.
HostMDN ( MDN Technology Ltd.) will not provide names, addresses, telephone numbers, email addresses, or other personally identifiable information on any Subscriber to any third party without prior permission from that Subscriber, or as required under an appropriate court or administrative directive, including a facially valid subpoena, or as necessary to render the Service. HostMDN ( MDN Technology Ltd.) may provide aggregate data on Subscribers to third parties in the operation of HostMDN ( MDN Technology Ltd.) business.
You agree that any dispute between you and HostMDN ( MDN Technology Ltd.) arising out of your use of the Service on in any way based upon your subscription to and/or use of the Service which cannot be resolved between you and HostMDN ( MDN Technology Ltd.) will be submitted by the aggrieved party for binding arbitration under the auspices of the English, Bangla law.
These Terms and Policies are governed in all respects under English, Bangla laws.
Cancellation requests must be submitted through the client area. To do this, click the icon next to the package you wish to cancel then press 'Request Cancellation'. You must then complete and submit the form.
Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.
It is your responsibility to ensure any paypal subscriptions you have setup are cancelled.
No other forms of cancellation are accepted.
Cancellations must be submitted before the invoice for that billing cycle is due. Failure to do so will result in the invoice being due. Cancellation requests can only be submitted if the account has no due invoices.
Resellers may use their website for personal use or to sell to their own clients. Resellers cannot host free accounts under any circumstances.
We will transfer up to 30 accounts free of charge. Each account thereafter is charged at $1.50 each.
Only one voucher can be used per transaction.
If the order value is lower than the value of the voucher, the remaining amount is lost.
Discount vouchers are restricted to one per customer.
Vouchers can be redeemed against the purchase of any Shared, Reseller or Dedicated service.
Non-payment: Failure to fulfill payment obligations by the billing due date.
Violation of Terms of Service: Any breach of the agreed-upon Terms of Service or Acceptable Use Policy.
Security Concerns: Suspicion or evidence of security vulnerabilities or malicious activity originating from the VPS.
Resource Abuse: Excessive utilization of server resources impacting the performance of other users or the stability of the system.
Legal Compliance: Failure to comply with applicable laws and regulations.
Upon meeting any of the suspension conditions, the VPS will be immediately suspended.
A notification will be sent to the registered email address informing the account holder of the suspension reason and necessary steps for resolution.
Upon suspension, a flat fee of $5 will be immediately charged to the account associated with the VPS.
This charge is non-refundable and covers administrative costs associated with suspension and reactivation processes.
To reactivate a suspended VPS, the account holder must address the underlying issue that led to suspension. Once the issue is resolved, the account holder can request reactivation by contacting the support team. Reactivation may incur additional fees depending on the nature of the suspension.
Billing for VPS services is conducted on a recurring basis, typically monthly.
The billing date is [30 Day]. Any additional charges, including immediate billing upon suspension, will be reflected in the next billing cycle.
It is the responsibility of the account holder to ensure compliance with the terms outlined in this policy. Regularly reviewing and understanding the terms and conditions is advised to prevent any disruptions in service.
These Terms and Policies may be amended in any respect at any time by HostMDN ( MDN Technology Ltd.) upon the posting of the amended Terms and Policies on the terms of use section of the Service. Your continued use of the Service will be deemed consent to any such amended Terms and Policies. If you do not wish to continue to use the Service as a result of any such amended Terms and Policies, you may provide notice of your wish to terminate your use of the Service to HostMDN ( MDN Technology Ltd.).