Log In to Your Client Area:

  • Open your web browser and navigate to the client area Link:- https://my.hostmdn.com/clientarea.php
  • Enter your login credentials (username and password) to log in.

Navigate to the Support or Tickets Section:

  • Once logged in, look for a “Support” or “Tickets” section. or Visit The Link:- https://my.hostmdn.com/submitticket.php

Create a New Ticket:

  • Inside the Support or Tickets section, there should be an option to “Open New Ticket” or something similar.
  • Click on the appropriate option to start the process of creating a new support ticket.
  1. Fill in Ticket Details:
    • You will typically be presented with a form where you can fill in details about your issue.
    • Provide a relevant subject for your ticket and select the appropriate department (e.g., technical support, billing, etc.).
    • Write a detailed description of your issue, including any error messages or relevant information.
  2. Submit the Ticket:
    • After filling in the required information, there should be a “Submit” or “Open Ticket” button.
    • Click on that button to submit your support ticket.
  3. Confirmation:
    • Once the ticket is submitted, you should receive a confirmation message. This message may include a ticket number for reference.
  4. Check Ticket Status:
    • You can usually check the status of your ticket within the support or tickets section of your client area.
    • send you email notifications regarding updates to your support ticket.

Banner